Total Tax Hosting Terms & Conditions

Client Service Agreement

This Client Service Agreement ("Agreement") is made and entered into by and between Total Tax Hosting LLC ("Provider"), a cloud hosting solutions provider, and the client identified below ("Client"). By subscribing to and using Provider's services, Client agrees to the following terms:

1. Services Provided

Provider offers cloud-based hosting services to tax firms on a monthly subscription basis. Provider is responsible solely for hosting infrastructure and implementing standard security protocols. Provider does not access, manage, or maintain any tax records or data on behalf of Client.

Disclaimer: Provider's services are not intended to fulfill or substitute for any record retention obligations under IRS regulations or any other applicable laws or regulatory authority. Client is solely responsible for maintaining and retaining all records in accordance with applicable legal and professional standards.

2. Subscription and Fees

Client will be billed monthly based on the selected subscription plan. Payment is due in advance. Subscription will auto-renew unless cancelled by Client in accordance with this Agreement.

3. Term and Termination

This Agreement is effective upon subscription and will remain in force month-to-month until terminated by either party. Either party may terminate this Agreement at any time with 30 days’ written notice. Provider may suspend or terminate service for non-payment, violation of terms, or security risk.

4. Client Responsibilities

Client agrees to:

Maintain secure login credentials
Comply with applicable data protection and privacy laws
Not use the service for unlawful purposes
Maintain backups and records as required by law

5. Security

Provider follows industry-standard security practices, including encrypted data transmission and access controls. However, Client acknowledges that no system is entirely immune from risk and agrees to implement additional safeguards as needed.

6. Limitation of Liability

Provider's total liability under this Agreement is limited to the amount paid by Client in the previous three (3) months. Provider shall not be liable for indirect, incidental, or consequential damages, including data loss, service downtime, security breach, or regulatory penalties. Provider does not warrant uninterrupted access to services and shall not be held responsible for any delays, interruptions, or failures resulting from circumstances beyond its reasonable control.

7. Indemnification

Client agrees to indemnify, defend, and hold harmless Total Tax Hosting LLC, its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to Client’s use of the service, breach of this Agreement, or violation of any law or the rights of any third party.

8. Arbitration

Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the state where Provider is incorporated. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.

9. Governing Law

This Agreement shall be governed by the laws of the state in which Provider is incorporated, without regard to its conflict of law principles.

10. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or representations.

Terms of Service

By accessing or using Total Tax Hosting LLC’s cloud hosting services, you agree to these Terms of Service ("Terms"):

1. Acceptance of Terms

By using our service, you agree to be bound by these Terms.

2. Use of Services

You may only use our services for lawful purposes and in compliance with applicable laws and regulations.

3. Account Security and Responsible Use

You are responsible for safeguarding your login information and for any activities or actions under your account. You agree to use the hosting environment responsibly and acknowledge that your actions, or those of your authorized users, can affect the integrity and security of the environment. Misuse or negligent actions that compromise security may result in service suspension or termination.

4. Data Ownership and Responsibility

You retain all rights and responsibility for any data hosted on our platform. Total Tax Hosting LLC does not monitor, access, or manage your tax records or client files.

5. Disclaimers

Our hosting environment is provided “as is.” We do not guarantee that the service will be error-free or uninterrupted. You agree that Total Tax Hosting LLC shall not be responsible for any loss of data, breach, compliance failure, or service outage. Client assumes all risks associated with the use of our services, including those related to data integrity, availability, and confidentiality.

Important Disclaimer: Our service should not be relied upon to satisfy any record retention requirements as outlined by the IRS, other tax authorities, or any regulatory agency. You are solely responsible for ensuring your compliance with any such requirements.

6. Privacy Policy

Total Tax Hosting LLC respects your privacy. We collect only the data necessary to provide and support our hosting services and do not sell or share your information with third parties, except as required to operate our services or comply with legal obligations. For more information, please review our full Privacy Policy at: totaltaxhosting.com/privacy-policy

7. Modifications

We reserve the right to update these Terms. We will provide notice of material changes. Continued use after such notice constitutes acceptance.

8. Contact Information

For questions or support, contact us at: support@totaltaxhosting.com

Client Acknowledgment

By subscribing to and using Total Tax Hosting LLC services, the Client acknowledges they have read, understood, and agreed to the terms set forth above.